QuickBooks has quickly reigned over the entire accounting and bookkeeping industry. This widespread popularity of QB is because of the various important tools and features that come built-in within the software. One such feature is the availability of QuickBooks Warehouse Manager App. But sometimes users run into issues while using the app. In this article, we have covered each and every issue that you can face while using the QB Warehouse Manager App and also how you can resolve it manually.

But we strongly recommend that you let the QuickBooks Professionals take care of it as even a small mistake can cause major issues for you. So pick up your cell phone and dial the reliable QuickBooks Enterprise Support Phone Number +1888-380-2717 to connect with the Experts.

These are the Set up/Linking errors that you can run into:

If you encounter this message on your device… Do this…
This is not the right format. Check your password and try again. Check that the passcode you entered matches the passcode that QuickBooks provided. Make sure you did not include any extra characters or spaces and then enter your passcode again.
This is not the right passcode. Check that the passcode you entered matches the passcode that QuickBooks provided. Make sure you did not include any extra characters or spaces and then enter your passcode again.
The connection attempt has timed out. The app had difficulty making a connection to QuickBooks. Check your Internet connection on both your phone and your machine then try again.
QuickBooks is not allowing this device to link. Try again or contact your administrator. The app cannot connect to QuickBooks. This is most likely due to the device being removed, or because you selected Deny when prompted to connect. Try to connecting again and select Allow when prompted to connect the device. If you continue to have a problem, contact QuickBooks Experts.
QuickBooks is no longer linked to this device. Somebody may have removed the scanner from the company file. Connect the app to QuickBooks again using the steps above.
Your passcode has expired. Contact QuickBooks to request a new passcode for this company file. The passcode you are using has expired and you will need a new one. Contact us to request a new passcode.
Something went wrong. Please try again. Check your Internet connection on both your device and your machine and then try again. If you have tried a few times already, contact QuickBooks support.

Errors while picking

If you encounter this message on your device… Do this…
Quantity picked exceeds quantity assigned. Edit the quantity at the top of the information screen for the item or when prompted.
You need to add x more serial number(s). This is due to a mismatch between the number of serial numbers you provided and the quantity picked. Make sure you have the correct number of serial numbers for the items picked.
You need to pick x more piece(s). Do you want to continue picking this item? Select: Yes and continue picking the required number of itemsNo and continue with a partially filled status for that item.
The item you scanned isn’t in your picklist. Make sure you have the right item. Make sure the item you’ve selected matches the item in your picklist.
You aren’t connected to the Internet. Check your network settings and try again. Check that you are connected to the Internet.
This device isn’t linked to the company anymore. Contact your administrator. Reconnect your barcode scanner or Android device to QuickBooks.
The Picklist has already been updated or completed. Verify with the Warehouse Manager (or equivalent) whether the Picklist was opened or has been worked on already.
The following items do not have the right quantity picked. Items are either partially picked or not picked at all. Select: Go back to continue picking itemsContinue to proceed with a partially picked list.
You’ll lose the information if you proceed without saving. Select: Save to save the changes done on the screenDiscard to undo changes
The changes you made will be lost. Do you want to pick this item or discard changes? Select: Pick to pick the itemsDiscard to unpick the items

Get QuickBooks Support For Warehouse Manager App Issues

If you are encountering any issues while fixing the issues within your Warehouse Manager App then do not hesitate to give the Intuit certified QuickBooks Experts a call. We help thousands of QB Warehouse Manager Users every single day.

You can connect with the renowned QuickBooks ProAdvisors by dialing the toll-free QuickBooks Support Phone Number +1888-380-2717 or make use of the QuickBooks Chat Support service. Get instant QB Tech Support Service for all issues and errors of QB.

Scanner FAQs

Q1. How do I view a picklist?

A1. Firstly, you have to open the QB Warehouse app on your android phone or the inventory barcode scanner. Now, look for your name on the list and then select it. Go to My Picklist to view the picklists allocated to you.

Alternatively, you can go to dashboard and click on the My Picklists option to view the Picklists. If you are unable to view any Picklists then click on the Sync icon button which you can find at the beginning of the page. Now, try again.

Q2. Unable to see any users in My Picklist. What should I do?

A2. Make sure that your android device is linked with your QB company data file. You should be able to view the list of warehouse users in the app. To view the users, follow these steps:

  • Make sure that your android device is linked with your company data file.
  • Click on the Sync icon which is at the beginning of the My Picklists window.
  • Now, you can add a new warehouse user.

Q3. How do I add or remove the serial numbers in the QB Warehouse app?

A3. For adding or removing the serial numbers: head to the item’s detail page and now you must add them by choosing Enter serial numbers. You can either enter them manually or scan the serial numbers directly.

For removing the serial numbers: head to the item’s detail window and choose View List option. You can also remove them by choosing the Remove button the click on Confirm option.

Q4. What happens if I select Update or Complete in QuickBooks warehouse manager app?

A4. If you choose the Update button then it will the picking progress back to your QB desktop accounting software.

If you choose the Complete button then it will confirm that the items are picked by the picker.

Q5. What is the Quantity Mismatch screen for in QB warehouse manager?

A5. If you are selecting the Complete button but your items are not available, not picked or partially picked then you will land on the window that shows issues. Click on the Go back button if you want to pick more items or choose Continue to move further with confirming the picklist completion.

Q6. What do the 2 numbers besides the item on the picklist indicate?

A6. The numbers on your screen (example: 2/3or 3/3) show the quantity picked over the quantity which was assigned. You can connect with our team to learn more.

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