In this blog post, we are going to give out all the information about Returned Item in QuickBooks. According to the Intuit certified QuickBooks ProAdvisors of Dialsupportnumber, a returned item is created when your financial institution does not allow QuickBooks to credit funds or collect deduct fees from your account. To get instant solution for Rejected QuickBooks payments deposits or fees, call the toll-free QuickBooks Enterprise Support Phone Number +1888-380-2717 right now.

You will receive an email from Intuit that will include a notice and solutions on how to fix it. However, we highly recommend that you let the QuickBooks Experts take care of the issue to avoid further problems.

Reject code Reason Resolution
R03/R04 No Account/Unable to Locate Account/Invalid Account Number: The account number does not correspond to the individual identified in the entry or a valid account. Check your deposit bank account information in the Merchant Service Center, then fix any mistakes, or update your bank info for payments deposits.
R05 Unauthorized Debit Entry: A business debit entry was transmitted to a members consumer account, and the member had not authorized the entry. You can update your bank info for payments deposits.Have your bank write or call us to confirm that the account has been restored. See bank letter instructions.
R06 Returned at Our Bank’s Request No action needed
R07 Authorization Revoked by Customer: You previously authorized an entry but revoked authorization You can update your bank info for payments deposits.Have your bank write or call us to confirm that the account has been restored. See bank letter instructions.
R08 Payment Stopped: You requested a stop payment You can update your bank info for payments deposits.Have your bank write or call us to confirm that the account has been restored. See bank letter instructions.
R10/R29 Customer Advises Not Authorized/ Corporate Customer Advises Not Authorized: You advised your bank that Intuit is not authorized to debit your account and/or that entry was not authorized. You can update your bank info for payments deposits.Have your bank write or call us to confirm that the account has been restored. See bank letter instructions.
R11 Check Safekeeping Entry Return No action needed
R12 Branch Sold To Another DFI: Entry destined for an account at a branch that has been sold to another financial institution. You can update your bank info for payments deposits.
R13 Bank Not Qualified to Participate: Your bank can’t participate in ACH or the routing number is incorrect You can update your bank info for payments deposits.
R14/R15 Account Holder Deceased: Account holder has died (used in the event of a Representative Payee, Guardian, or trustee.) If the account holder is deceased, send us a Death Certificate. Depending on the bank’s policy, a letter or complete bank account change may also be required. See bank letter instructions.
R16 Account Frozen: Funds unavailable due to legal action or your bank. You can update your bank info for payments deposits.Have your bank write or call us to confirm that the account has been restored. See bank letter instructions.
R17 File Record Edit Criteria: Your bank rejected some portions of this item (identified in return addenda) You do not need to do anything. We’ll try to fix this issue.
R20 Non Transaction Account: Policies or regulations prohibit or limit ACH activity on your account Be sure you have not inputted a Savings account. A savings account only allows a limited number of debits.You can update your bank info for payments deposits.
R21 Invalid Company Identification Not applicable
R22 Invalid Individual ID Number Not applicable
R23 Entry refused by your bank due to one of the following: Minimum or exact amount not remittedAccount subject to litigationTransaction results in overpaymentIntuit’s bank not known by your bankYou didn’t authorize payment You can update your bank info for payments deposits.Have your bank write or call us to confirm that the account has been restored. See bank letter instructions.
R24 Duplicate Entry: Request appears to be a duplicate entry You don’t need to do anything. We’ll try to fix this issue.

How To Submit A Bank Letter?

Ensure that your Bank letter contains the below given details:

  • It must be on a bank letterhead.
  • Double-check that it contains the exact reject reason and the current status.
  • Remember to include details if the account is open & available. Also mention if your account receives ACH debits and Credits.
  • Double-check if your bank letter includes your bank account number and the routing number.
  • Remember to verify that you add your case number or Merchant Account Number in the bank letter.
  • Include your telephone number so that the bank representative can contact you if required.
  • Bank letter must also be signed & dated by a bank employee.

QuickBooks Banking Issues Support

We hope that you found this blog post on Rejected QuickBooks Payments Deposits or Fees insightful and you were able to fix the issues by applying the steps given here. Moreover, if you are not able to resolve it then do not hesitate to get in touch with the QuickBooks Experts. Call on the toll-free QuickBooks Support Phone Number +1888-380-2717 to get quick fix for all QuickBooks error codes and issues. We are also providing QuickBooks Live Chat support. Go to the bottom right corner of your screen to view the chat box. Click on the chat box and fill all the fields with appropriate responses and click on the submit button. You will get connected with one of our reliable and friendly QuickBooks ProAdvisor within seconds. Contact us today!

Leave a comment

Your email address will not be published. Required fields are marked *